At Smart Gadgets Outlet, we strive to provide our customers with a seamless and efficient shipping experience. We understand the importance of receiving your order in a timely manner, and we are committed to ensuring that your package arrives safely and on time.

Shipping Methods

We offer a variety of shipping methods to accommodate your needs:

• Standard Shipping: Our standard shipping option delivers your order within 5-7 business days. This method is available for all orders and is free of charge.
• Expedited Shipping: If you need your order sooner, we offer expedited shipping for an additional fee. With expedited shipping, your package will arrive within 2-3 business days.
• International Shipping: We currently do not offer international shipping

Order Processing Time

Once you place an order with us, our team works diligently to process and prepare your package for shipment. Our standard order processing time is 1-2 business days. Please note that orders placed on weekends or holidays may experience a slight delay in processing and any orders places after 2PM PST will be processed the following day

Tracking Your Order

Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your package and estimate its arrival date. Please allow up to 24 - 48 hours for the tracking information to be updated in the carrier's system.

Shipping Restrictions

While we strive to offer shipping services to as many locations as possible, there may be certain restrictions and limitations based on your location. Some products may also have specific shipping restrictions due to their size, weight, or nature. If you encounter any issues or have questions regarding shipping to your area, please contact our customer support team for assistance.

Lost or Damaged Packages

In the rare event that your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to initiate an investigation and resolve the issue as quickly as possible. Please note that we are not responsible for any delays or damages caused by the shipping carrier.

Change of Shipping Address

If you need to change the shipping address for your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once the package has been shipped, we may not be able to make any changes.

Shipping to Multiple Addresses

Currently, we only offer shipping to a single address per order. If you need to ship items to multiple addresses, please place separate orders for each address.

Shipping Fees

For most orders, we offer free standard shipping. However, expedited shipping incur additional fees. The exact shipping fees will be calculated and displayed during the checkout process, based on the weight, dimensions, and destination of your order.

Contact Us

If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure that your shopping experience with Smart Gadgets Outlet is exceptional.